Clinical trial site recruitment & management

Decreasing site burden, increasing patient enrollment

Clinical trial site recruitment & management

Decreasing site burden, increasing patient enrollment

We have the people, solutions and relationships to increase site performance and enrollment

Site burden has long been one of the leading causes of study delays, heightened by increased workloads, and more complex study protocols. Since the pandemic, 76% of healthcare professionals have reported feelings of burnout, which is why it’s not surprising that 37% of study centers fail to meet enrollment targets.

Having supported over 7,000 sites across the globe find, screen, and randomize more patients, Clariness has the people, solutions, and relationships to increase site performance and enrollment.

Increased site performance,
across multiple indications

We have an NPS score of 9 with sites across the globe, as we work closely with site staff to decrease burden, and increase performance.

Recent site performance highlights include:

  • Increased site screening per month by 97% and contributed 37% of ranodmized patients
  • Completed recruitment 3 months early through working with 180 sites across 11 countries
  • Provided site selection and international recruitment, and contributed 30% of randomizations
  • Study organizer was so happy with our site relationships, we were given 25% more sites than planned

A team dedicated to site support

Our Enrollment Success Team are dedicated to supporting sites

Our in-house team of patient and site engagement experts communicate with site staff in their native language, to support the patient screening process.

  • First patient contact within 1hr of study registration
  • Direct patient scheduling increases randomization rates by 3x
  • Omnichannel contact center aiming at 90% patient reachability

How our Enrollment Success Team works

Split into two functions, our team of experts pre-qualify and support patients, and work closely with site staff to accelerate the screening process.

Patient Service & Success Managers

This team is dedicated to connecting with, and pre-qualifying patients, while answering and questions they have about the process.

Success for this team includes making first contact within 1hr globally, directly scheduling site visits, and explaining study protocol criteria in the patient’s local language.

Site Partnership Managers

This team is dedicated to supporting site staff manage and progress patient referrals, to increase site screening performance.

Success for this team includes onboarding and training sites within just 2 weeks, performing patient follow-up on behalf of site staff, and runing site staff through the medical checklists and study requirements.

What sites say about Clariness and our ClinLife® platform

University of Applied Sciences Wurzburg-Schweinfurt

Dr. Laura Blauth, Clinical Trials Manager

It’s a bit like magic – we don’t have to do anything and suddenly, we have a list of interested participants!

Clinical Research Center at Miami Valley Hospital

Rebecca Wirth, Human Research Protection Program Coordinator

Clariness perform the pre-screening and get lots of information for us, before we contact the patient. It really helps us as we’re a tiny department that does a lot, so anything that helps is appreciated.

Site located in North America

Clariness is the best example of how technology and rapid communication can make our work efficient.

Site located in Eastern Europe

Take care of order and order will take care of you. This is how you work in the clinic, and this is how you work with Clariness, order takes care of the work.

Want to reduce your site burden?

Learn how we can support site selection, referral management and drive above target levels of referrals for your studies.