Site Contact Center

Simplifying site communication

Are you struggling to meet your timelines for processing patients?

We have helped over 7,000 sites enroll patients in 52 countries. If you want to know more, get in touch with us today.

Site onboarding time – The new Site Contact Center saves 75% of time vs traditional manual onboarding

Referral overload – We automatically pause marketing budgets and referral allocation in accordance with site capacity

Available in local languages in over 50 countries
Dedicated Site Partnership Management (SPM) with 1 contact person per site
Granular site onboarding reporting
Initiate & monitor a set of actions to gather site opt-ins and set training flags
Site capacity tracking (track site opt-in, training, activation and onboarding)
Daily monitoring of site capacity by SPM
Facilitates pre-screener walkthroughs to identify and mitigate risks early on
360 view dashboard with increased visibility into all areas, such as the site referral capacity workflow
Reallocating of patients from low to high performing sites
Readjustment, pause and reallocation of marketing spend
Notes and activity history

The impact of our new Site Contact Center was clear in a patient recruitment campaign for a leading biotech company in chronic rhinosinusitis.

We supported a 10 month campaign in the United States at 36 sites.

Compared to a previous campaign, with the use of the Site Contact Center we cut costs everywhere.

Speak to one of our experts today for personalized solutions and support