Clinical trial site recruitment & management
Decreasing site burden, increasing patient enrollment
Clinical trial site recruitment & management
Decreasing site burden, increasing patient enrollment
We have the people, solutions and relationships to increase site performance and enrollment
Site burden has long been one of the leading causes of study delays, heightened by increased workloads, and more complex study protocols. Since the pandemic, 76% of healthcare professionals have reported feelings of burnout, which is why it’s not surprising that 37% of study centers fail to meet enrollment targets.
Having supported over 7,000 sites across the globe find, screen, and randomize more patients, Clariness has the people, solutions, and relationships to increase site performance and enrollment.
Increased site performance,
across multiple indications
We have an NPS score of 9 with sites across the globe, as we work closely with site staff to decrease burden, and increase performance.
Recent site performance highlights include:
- Increased site screening per month by 97% and contributed 37% of ranodmized patients
- Completed recruitment 3 months early through working with 180 sites across 11 countries
- Provided site selection and international recruitment, and contributed 30% of randomizations
- Study organizer was so happy with our site relationships, we were given 25% more sites than planned
A team dedicated to site support
Our Enrollment Success Team are dedicated to supporting sites
Our in-house team of patient and site engagement experts communicate with site staff in their native language, to support the patient screening process.
- First patient contact within 1hr of study registration
- Direct patient scheduling increases randomization rates by 3x
- Omnichannel contact center aiming at 90% patient reachability
Reducing site burden
Our Site Contact Center boosts site efficiencies
Our new Site Contact Center speeds up site follow-ups by 75%, enabling them to reach four times as many sites.
Clariness’ new Site Contact Center accelerates site follow-ups by 75%, centralizes onboarding and training, and enhances partnership visibility. It optimizes marketing spend by monitoring site capacity, improves patient care through efficient patient relocation, and operates in over 50 countries.
How our Enrollment Success Team works
Split into two functions, our team of experts pre-qualify and support patients, and work closely with site staff to accelerate the screening process.
Patient Service & Success Managers
This team is dedicated to connecting with, and pre-qualifying patients, while answering and questions they have about the process.
Success for this team includes making first contact within 1hr globally, directly scheduling site visits, and explaining study protocol criteria in the patient’s local language.
Site Partnership Managers
This team is dedicated to supporting site staff manage and progress patient referrals, to increase site screening performance.
Success for this team includes onboarding and training sites within just 2 weeks, performing patient follow-up on behalf of site staff, and running site staff through the medical checklists and study requirements.
What sites say about Clariness and our ClinLife® platform
Want to reduce your site burden?
Learn how we can support site selection, referral management and drive above target levels of referrals for your studies.